1. Introduction
Welcome to the official website of Hôtel Les Alizés (https://hotellesalizes.fr), located at 11 avenue Alexandre Barety, 06260 Puget-Theniers, France.
This privacy policy explains how we collect, use, store, and protect your personal data when you visit our website or contact us. We are committed to complying with the General Data Protection Regulation (GDPR – EU 2016/679) and the French Data Protection Act (Loi Informatique et Libertés).
2. Data Controller
The data controller responsible for processing your personal data is:
Hôtel Les Alizés
Address: 11 avenue Alexandre Barety, 06260 Puget-Theniers, France
Phone: +33 4 93 05 06 20
Email: contact@hotellesalizes.fr
3. Data We Collect
We may collect the following types of data when you interact with our website or services:
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Identity data: name, surname, and contact details.
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Contact information: email address, phone number, postal address.
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Booking information: dates of stay, preferences, and special requests.
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Technical data: IP address, browser type, operating system, and browsing behavior (via cookies or analytics tools).
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Communication data: messages sent via our contact form or email.
We only collect data that is strictly necessary to provide and improve our services.
4. How We Use Your Data
Your personal data may be used for the following purposes:
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To manage bookings and respond to your inquiries.
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To send you confirmation emails or important updates about your reservation.
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To improve the functionality and performance of our website.
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To comply with legal and administrative obligations.
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To share relevant offers or information about Hôtel Les Alizés (with your consent).
5. Legal Basis for Processing
We process your data based on one or more of the following legal grounds:
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Performance of a contract: to process and manage your booking.
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Consent: for marketing communications and cookies.
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Legal obligation: to meet accounting, tax, or regulatory requirements.
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Legitimate interest: to ensure website security and improve user experience.
6. Data Retention
Your personal data is retained only for as long as necessary to fulfill the purposes described above:
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Booking and billing data: up to 5 years (legal obligation).
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Contact form submissions: up to 12 months after your last interaction.
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Marketing data (newsletter): until you unsubscribe.
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Cookies: as per cookie policy (typically 6–13 months).
After these periods, your data will be securely deleted or anonymized.
7. Data Sharing
We do not sell or rent your personal data.
However, data may be shared with trusted third parties when necessary to provide our services, such as:
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Our booking engine or payment processors (for secure transactions).
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Website hosting and email providers.
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Legal or regulatory authorities when required by law.
All partners comply with GDPR and ensure appropriate data protection measures.
8. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
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Right of access – obtain a copy of your personal data.
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Right of rectification – correct inaccurate or incomplete data.
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Right to erasure – request deletion of your data (“right to be forgotten”).
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Right to object – oppose certain types of processing (e.g., marketing).
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Right to data portability – receive your data in a structured format.
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Right to restriction – limit how your data is processed.
To exercise your rights, contact us at contact@hotellesalizes.fr.
You may also contact the CNIL (Commission Nationale de l’Informatique et des Libertés) at www.cnil.fr if you believe your rights have been violated.
9. Cookies
Our website uses cookies to enhance your browsing experience and analyze site traffic.
You can manage or disable cookies through your browser settings. For more details, see our Cookie Policy.
10. Security
We apply technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure. These include HTTPS encryption, secure servers, and restricted data access.
11. Social Media Links
Our website includes links to our social media pages:
When you click these links, your data may be processed by those platforms under their own privacy policies.
12. Updates to This Policy
We may update this Privacy Policy occasionally to reflect legal changes or service improvements. Any updates will be published on this page with a revised “Last updated” date.
Hôtel Les Alizés
Website: https://hotellesalizes.fr
Email: contact@hotellesalizes.fr
Phone: +33 4 93 05 06 20